— FRACTIONAL + PROJECT-BASED PROJECT MANAGEMENT services
Fractional and project-based project management services for digital, creative, marketing, eCommerce, and technology initiatives. I bring structure to the chaos, keep people and priorities aligned, and keep the work moving.
Projects are messy.
I get them done.
— THE CHALLENGE
YOU HAVE THE VISION
But who's owning the project?
Priorities change. Teams get busy. Scope grows. Someone's waiting on someone else. And somehow, you're still responsible for getting the project done.
01
Too many moving parts
Teams, vendors, timelines, deliverables and decisions all need to stay connected.
02
No clear ownership
Everyone owns a piece, but nobody owns the whole project.
03
Progress starts slowing
Priorities shift. Decisions stall. Deadlines move. Nobody's quite sure what's next.
That's where I come in.
— THE OUTCOME
CLARITY
OVER
CHAOS.
Complex projects have a lot of moving parts. My job is to make sure those parts keep moving in the same direction.
CLEAR OWNERSHIP + CLEAR PRIORITIES + CLEAR COMMUNICATION ACCOUNTABILITY + MOMENTUM
You keep your business moving.
I’ll keep your project moving.
CLEAR OWNERSHIP
CLEAR PRIORITIES
CLEAR COMMUNICATION
ACCOUNTABILITY
MOMENTUM
Different projects. Different needs. Same goal — progress. Whether you need ongoing support, help with a specific initiative, or a project that needs rescuing, I’ll meet you where you are and keep things moving.
Move your project forward.
THREE WAYS TO
— HOW I CAN HELP with project management services
— THE REALITY OF PROJECTS
THINGS DON'T ALWAYS
Go according to plan.
Plans change. Priorities shift. Timelines move. Scope grows. Someone disappears. A “small request” becomes an entire project.
Meet Lumpy.
The unofficial mascot for everything that wasn’t in the project plan.
Every project gets a little lumpy. The difference is having someone who knows how to adjust, solve problems, and keep things moving when the unexpected shows up.
— EXPERIENCE BEHIND THE WORK
I'VE MANAGED
From large-scale platform migrations to day-to-day optimizations, I keep complex projects organized, aligned, and moving forward.
The moving parts.
$1M+
eCommerce replatform
225K+
Products managed across a complex eCommerce catalog
$300K+
Daily eCommerce revenue supported
CROSS-FUNCTIONAL
Internal teams, developers, vendors and stakeholders
— SELECTED PROJECT EXPERIENCE
eCommerce Replatform Initiative
Led a $1M+ eCommerce replatform and redesign, coordinating internal teams, external development partners, business requirements, QA/UAT, launch, and ongoing optimization.
UX, PDP & Personalization
Managed ongoing improvements across UX, product pages, site search, personalization, and conversion-focused functionality to continually improve the digital customer experience.
Platform & Systems Initiatives
Led cross-functional initiatives spanning platform functionality, integrations, CMS, navigation, and internal systems, keeping technical teams, vendors, and stakeholders aligned.
Workflow & Delivery Operations
Built and managed project workflows, backlogs, QA/UAT processes, tracking, and team coordination to improve visibility, establish accountability, and keep work moving.
— ABOUT KRYSTAL MARIE
ME? I’M A MIX OF
I’m Krystal Miller, the person behind KMD Digital. I’m a project manager, creative thinker, designer, and problem solver with more than 14 years of experience across digital, eCommerce, technology, UX, and creative work.
I’ve always lived somewhere between the big idea and the details it takes to make it real. I love bringing people together, asking the questions that need to be asked, and turning ideas into something executable.
My background spans creative and enterprise environments, so I’m just as comfortable talking through the vision as I am digging into requirements, timelines, workflows, and everything standing between an idea and the finish line.
GOOD WORK CAN STILL
I value clear communication, collaboration, a little humor, and working with good people who want to make something great. No matter the project, I start with a pretty simple question: How can I help?
Creative thinking + making it happen.
Be a good time.
Brand + Creative
Visual identity, digital graphics, marketing assets, and creative support that keeps your brand looking intentional and consistent.
— MORE THAN PROJECT MANAGEMENT
I DON’T JUST MANAGE THE WORK.
I know how
to make it, too.
My background started in design and grew across websites, eCommerce, UX, content, and digital strategy. When a project needs more than project management, I can roll up my sleeves and help bring the work itself to life.
Web + Digital
Strategic, thoughtfully designed websites built around your business, your audience, and what you actually need the site to accomplish.
UX + eCommerce
User journeys, page structure, content organization, eCommerce experiences, and thoughtful improvements that make digital experiences easier to use.
So, what are we
working on?
Have a project that needs direction, extra support, or someone to take ownership and keep it moving? Tell me what’s going on and how can I help.
contact@kmddigitalco.com
location
Oak Grove, MO
AVAILABILITY
Currently accepting new projects
So, what are we
Strategy.
Story.
Connection.
ABOUT KMD
Helping businesses uncover their story through thoughtful strategy, intentional design, and digital experiences that create lasting connections.